Cancellation & Refunds.

Ours is a service business. We do not generally offer refunds. However, we are committed to client satisfaction and deal with refund requests on a case-by-case basis within 7 working days.

All refund or cancellation requests must be formally submitted. Once received, our team will review the specific circumstances of your case. We aim to communicate a decision within 7 working days.

Since every event is unique, we understand that standard policies may not always apply. We consider factors such as timing, work already performed, and third-party vendor commitments when reviewing your request.